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You can reset a Netflix account by deactivating and reactivating devices on a computer.
You can also reset a Netflix account by on a mobile device by deleting and then reinstalling the app. 
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If you’re having issues with Netflix, shutting down the device and then restarting it often solves the problem. 

If the issue still isn’t resolved, deleting and then reinstalling the Netflix app on your mobile device often works. To re-install, select the Netflix app from the App Store or the Google Play store.See the rest of the story at Business Insider

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